FINE PRINT

Shipping Information

Nothing here arrives in a box. GAMEDEPOT LAN WAREHOUSE sells on-site gaming time in Perth, so "delivery" only means how your booking and any prepaid pass reach you — all digital, all instant. This is a warehouse full of rigs, not a warehouse that ships parcels.

No physical shipping

We do not sell or post hardware, merch, or any physical goods, and there is no courier, no freight, and no tracking number. What you buy is access to a seat on the floor at 152 St Georges Terrace, redeemed in person. If a site or listing ever suggests we mail something to you, treat it as a mistake and check with the desk — the only thing that "arrives" is a confirmation email.

Where the product is redeemed

Your gaming time lives at one address: 152 St Georges Terrace, Perth WA 6000, Australia. You collect what you paid for by walking in during opening hours and taking your seat. There is no delivery area, no shipping zone, and no interstate or overseas dispatch, because there is nothing to dispatch.

Your booking confirmation

Send the booking form and we email a confirmation to the address you gave — your name, room, date and block. That email is your "delivery": it is proof of the booking and what you show or quote at the desk. It usually lands within a few minutes. If it has not arrived, check your spam or junk folder first, then email the desk and we will resend it.

Prepaid passes

A prepaid bundle of hours is issued as a code tied to your name and email, sent by email right after purchase. There is nothing to post — the code is the pass. Quote it at the desk and we load it onto your session and draw down the hours as you play. Keep the email; if you lose it, we can look the pass up against your name.

Delivery times, in plain terms

Confirmations and pass codes are automated where they can be and hand-sent where they cannot, so "shipping time" for us means minutes, not days. During busy hours a hand-sent confirmation might take a little longer, but if you have not heard back within a day of booking, something went astray — reach out.

If something goes missing

No confirmation, or a code that will not load at the desk? Email [email protected] and we fix it on the spot — because it is all digital, we simply resend the email or correct the record. Since nothing ships, nothing gets lost in transit, damaged in a box, or held up at a depot. The worst case is an email that landed in the wrong folder, and that is a two-minute fix.

Last reviewed: July 2026.